We make every effort to maintain our inventory and mark items “out-of-stock", or remove the item from our website. On occasion, we may not have the item you have ordered in stock due to:
  1. Disruptions and delays in supply chain and logistics
  2. Fluctuations in local and overseas demand
If this occurs, our Vendors may be able to offer the following options to the person(Receiver) uplifting the order:
  • An alternative replacement item of equal or lesser value with any remaining balance refunded or redeemed in-store.
  • A refund up to the value of the sold-out item(s)
Some Vendors may be unable to offer a refund to your Receiver in Samoa. In such cases, your Receiver in Samoa will determine whether an alternative product(s) is selected OR to process a refund to you(Sender). We have no control over any issues that may impede our third party suppliers in restocking items

We apologize for any inconvenience out-of-stock items may cause, and always try our very best to fulfill your order

If there is an issue with product quality, please return the item(s) to the Vendor with the original receipt within the time frame they have specified for returns, exchanges and refunds

All orders placed on Samoamarket.com must be uplifted within 7 Days of the order being placed. Any orders uplifted after this time will be subject to new Vendor pricing which will lead to reduced quantities being supplied and/or product substitutions